About us

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The ARHM was founded in 1991 and since its inception has developed an extremely important role in the management of leasehold retirement housing.

Our mission is to continually raise the standards within the sector by promoting best practice and ethics amongst those managing retirement housing. We now represent 55 member organisations who manage over 100,000 retirement properties in the UK.

We are the only body that jointly represents both the private sector and registered social landlords, which is why we are now widely consulted on various matters by both the Government and other professional bodies.

We are also committed to promoting quality and professionalism through the continuous training and education of our members and raising awareness of the benefits of retirement housing.

Our role:

• Promote high standards of practice and ethics in the management of retirement housing
• Provide and disseminate information on retirement housing
• Investigate complaints against members and audit Code compliance
• Answer questions from members and leaseholders with regards to our Code
• Set the standards for membership of the Association
• Signpost leaseholders with queries to organisations that can help with specialist input
• Petition Parliament and propose changes in law or practice regarding retirement housing
• Consider and comment on general questions affecting retirement housing
• To monitor member interests and ensure that their views are nationally represented
• Form links with and promote other organisations with similar or sympathetic objectives
• Promote the views of the Association in the business, social, educational and political communities

Our objectives:

• Promote high standards of practice and ethics in the management of retirement housing
  and in the provision of services to residents
• Set standards for membership of the Association and promote quality and professionalism
  through training and education of members
• Monitor standards of members including implementing a compliance-testing regime so
  that further improvements in standards can be made
• Consider and comment on matters affecting the Association and retirement housing, and
  to promote the views of the Association in the business, social, educational and political
  communities
• Investigate and determine complaints against members in a fair, open and transparent manner
• Provide the principal forum for the discussion and progression of issues facing
  retirement housing
• Promote the benefits of retirement housing
• Provide and disseminate information on retirement housing and to act as a source of
  professionally-based knowledge
• Foster the exchange of ideas and information between members and organisations.